Privacy Policy

Who we are

YASHEQ Consultancy (Pvt) Ltd operates this website and is responsible for personal information handled through its website activities where applicable.

Our head office is 62 Goodrington, Sunridge, Harare, Zimbabwe. You can contact us about privacy matters at info@yasheqconsultancy.com.

Information we collect

When you contact us through the website, we collect the information you choose to provide. This may include your full name, email address, enquiry subject, project brief or message, and optional information such as your phone number, organisation and project location.

We may also process technical information needed to operate, secure and understand use of the website, such as request information, browser or device details, pages visited, referral information and approximate usage information where available.

How we use your information

We use personal information for legitimate business and website purposes, including to:

• respond to enquiries and understand the services or project support you are seeking;
• route enquiries to relevant YASHEQ personnel and communicate about potential or current work;
• maintain appropriate business correspondence and records;
• operate, protect and improve the website, including preventing spam, abuse and security incidents;
• understand aggregate website usage; and
• meet applicable legal or regulatory obligations.

We process only information reasonably relevant to these purposes or where another lawful basis applies.

Analytics and technical services

This website uses Vercel Web Analytics to help us understand website usage. Analytics information is used to understand aggregate traffic and interaction patterns and may include page, referral, device, browser and approximate geographic information made available by the service.

The website also uses technical infrastructure for hosting, email delivery, security and rate limiting. Current providers include Vercel, Hostinger and Upstash. These providers process information only as necessary to provide their respective services under their own applicable terms and privacy arrangements.

How information may be shared

Personal information may be shared with YASHEQ personnel who need it to respond to your enquiry or support a project. We may also use service providers that support website hosting, email delivery, analytics, security and infrastructure.

Information may also be disclosed to professional advisers or public authorities where reasonably necessary or required by law. YASHEQ does not sell personal information submitted through this website.

International processing

Some technology and service providers used to operate this website may process information using infrastructure located outside Zimbabwe. Where applicable, YASHEQ will handle such processing in accordance with applicable data-protection requirements.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting applicable legal, contractual or regulatory obligations.

Retention periods may vary depending on the nature of the enquiry, whether it develops into a project engagement and any applicable record-keeping requirements.

Security

YASHEQ uses reasonable technical and organisational measures intended to protect information handled through the website. These include server-side validation, access controls, abuse-prevention measures and protection of infrastructure credentials.

No internet-based system can be guaranteed to be completely secure, and users should avoid sending unnecessary sensitive information through the general enquiry form.

Your privacy rights

Depending on the circumstances and applicable law, you may have rights to ask what personal information we hold about you, request correction of inaccurate or misleading information, object to certain processing, or request deletion where applicable.

To make a privacy-related request, contact info@yasheqconsultancy.com. We may need to take reasonable steps to confirm your identity before acting on a request.

Children

This website is intended for professional and business enquiries and is not directed at children.

Updates to this policy

We may update this Privacy Policy when our website, services, providers or legal obligations change. The date shown at the top of this page indicates the current version.

For terms governing use of this website, see our Website Terms of Use.